Refund Policy
Effective July 19, 2026 · Last updated July 19, 2026
This policy covers web purchases made directly through PicPlots. Your statutory consumer rights still apply.
Monthly subscriptions
- Standard spots are $1.99/month and Featured Top 12 spots are $99.00/month. Both renew until canceled.
- You can cancel future renewals anytime through Manage Account. Canceling normally leaves the placement active through the billing period already paid for, then releases it.
- Canceling a subscription does not automatically refund a charge already completed.
- Completed charges are generally non-refundable except where required by law or where there is a duplicate or incorrect charge, unauthorized use, or a failure by PicPlots to provide the purchased placement.
Requesting a review
- Email support@niroaerial.com promptly with the Stripe receipt (or receipt email address), the spot location or featured rank, and a short explanation.
- We review each request against this policy and applicable law. Approved refunds return through Stripe to the original payment method; processing time depends on Stripe and your financial institution.
Marketplace purchases
A marketplace listing price is separate from the monthly subscription. Completed owner-to-owner sales are generally final, except where required by law or where payment was unauthorized or the verified ownership transfer did not complete.
If we remove your placement
A removal for violating the content rules does not normally qualify for a refund. We will still review mistakes and any rights you have under applicable law.